
Temporary suspension of iOS app login (from May 12th)
Thank you for using the official BONAVENTURA app.
Due to an update to strengthen system authentication, logging in from the iOS app will be temporarily unavailable from Monday, May 12, 2025. We expect it to take about a week to restore, and will notify you again as soon as we have a prospect of resuming operation.
Alternative login method
If you would like to view your My Page or check/edit your membership information during this period, please access the login page from a browser such as Safari.
Contact us
If you have any questions regarding logging in, please feel free to contact customer support.
- Telephone: 050-3172-1625 (Weekdays 10:00-17:00)
- Inquiry form: https://jp.bonaventura.shop/pages/contact
We apologize for any inconvenience this may cause, but we appreciate your understanding as this is a measure to improve our service.